Archive for 'Communication' Category
10 Techniques for Good Self-Presentation
15 April 2009Notes from How to Run a Successful Meeting in Half the Time by Milo O Frank
01. Expression and animation: Feel good and care about what you say.
02. Self-confidence and sincerity: Believe in what you say.
03. Appropriate body language and gestures: Relax and don’t think about it.
04. Eye contact: Sight on your target.
05. Energy and enthusiasm: [...]
What You Can Learn from Ten Thousand Leaders and Working on TV for Twenty Years
14 April 2009Notes from Speak like a CEO by Suzanne Bates
01. Expect the expected
02. If your heart is beating fast, it’s usually a great opportunity
03. Walk on stage as if you belong there.
04. Keep the worst-case scenario in mind.
05. The good news is: There is bad news.
06. Polish your professional image.
07. Know when enough is enough.
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8 Phone-Sense Rules
14 April 2009Notes from The New Manager’s Starter Kit by Robert Crittendon
01. Lump the small tasks.
02. Smile when picking up the phone.
03. Try to take a brief break between each call.
04. Be prepared!
05. Set time limits, if possible.
06. Write it down.
07. Avoid speakerphones.
08. Know how to hang up.
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